Why Your Internet Is Always Down — And How Our Structured Cabling Solves It

Let’s be honest — if you run a business in Los Angeles, there’s a good chance you’ve shouted, “Why is the internet down again?” more than once this month.

We hear it all the time.

It’s the video calls freezing, the cloud apps that won’t load, or the Wi-Fi that mysteriously drops out whenever your team is under a tight deadline. And sure, it’s easy to blame the internet provider or that old router from 2017… but what if the real problem is hiding in your walls?

At IT Training & Consulting, Inc. (ITTC), we help small and midsize businesses across LA uncover the invisible issues slowing them down — and nine times out of ten, it starts with bad cabling.

Let’s break it down.

The Truth: It’s Probably Not Your Internet Provider

We get the frustration. You’re paying for 500 Mbps download speed, and yet your video conferences still glitch like you’re on dial-up. But here’s the kicker — most of the time, it’s not your ISP’s fault.

According to a 2023 CompTIA study, over 42% of reported network slowdowns in small businesses are caused by internal infrastructure problems, not the internet provider.

What does that mean?

Your cabling — the physical wiring behind your walls and ceilings — may be outdated, poorly installed, or just completely wrong for the bandwidth your business needs in 2025.

If your team uses cloud platforms like Google Workspace, Microsoft 365, or Salesforce, or relies on VoIP calls and video meetings, then the quality of your cabling can make or break productivity.

Real Talk: What Bad Cabling Looks Like

We recently visited a law firm in downtown LA that was convinced their ISP was the root of their issues. They had already switched providers twice and upgraded their internet package — yet the problems persisted.

Turns out, their network cables had been installed over a decade ago by a general contractor. Not only were the cables unshielded and kinked, but many were tangled with power lines, causing interference. Some cables weren’t even terminated properly.

Within two days, our team at ITTC replaced the entire cabling structure with high-performance Cat6a shielded cables, separated power and data lines, and tested every connection point.

Guess what? No more dropped calls. Their internet speeds went from unpredictable to rock solid. And they haven’t called us for support since — except to say thanks.

So What Is Structured Cabling, Anyway?

If your current cabling situation looks like spaghetti in a broom closet, structured cabling is the clean plate of pasta you wish you had.

Structured cabling is a standardized, organized way of wiring your entire business. It includes:

• Data and voice cabling (Cat6, Cat6a, or even fiber optic)
• Patch panels and cable management systems
• Proper separation from electrical lines
• Consistent labeling and testing
• Future-ready infrastructure for upgrades

When done right, it sets the stage for fast internet, secure networks, and smooth growth — without the headaches.

Why Businesses in Los Angeles Need This Now

Running a business in LA means you’re dealing with multi-story buildings, older office infrastructure, and a growing reliance on cloud tools. Not to mention, many buildings here have been retrofitted over the years with a patchwork of wiring.

Add hybrid work setups, VoIP phones, and increasing cybersecurity risks — and suddenly, that tangled mess in your server closet isn’t just annoying. It’s a liability.

According to Statista (2024), the average downtime cost for a small business is now $427 per minute. Even if your team just loses 15 minutes a day to bad connectivity, that’s over $3,000 a week gone. Let that sink in.

The Quiet Power of Good Cabling

Here’s the thing: good cabling is invisible — but its impact isn’t.

It’s the reason your sales team can jump on back-to-back Zoom calls without audio issues.

It’s why your file uploads don’t freeze at 97 percent.

It’s how your network stays cool, quiet, and secure — even during peak hours.

When ITTC designs a cabling solution, we’re not just pulling wires. We’re building the foundation for every piece of tech your business runs on.

We plan for growth. We think about fire code. We consider the best paths through ceilings and floors. We test every cable, label every port, and document every detail.

What You Might Not Know (But Should)

Let’s bust a few myths we hear all the time:

“We’re wireless now. Do we even need cables?”

Absolutely. Wi-Fi needs a wired backbone. Your wireless access points (APs) rely on cabling to deliver fast and stable internet. If the cable to your AP is weak, your Wi-Fi will be too — no matter how new your router is.

“We’re a small office. Does cabling really matter?”

Even if you only have 10 employees, structured cabling keeps things clean, scalable, and efficient. It reduces troubleshooting time, improves security, and supports VoIP, printers, and other business-critical devices.

“Can’t my electrician handle this?”

Not really. Cabling for data and voice is a specialized skill. Electricians are experts at power wiring, not networking. We’ve seen too many businesses suffer from cross-talk, EMI (electromagnetic interference), and overheating because the cabling was installed without IT expertise.

When to Call Us (Hint: Sooner Than You Think)

You don’t have to wait for a full internet meltdown to take action.

Here are some signs your business might need a cabling upgrade:

• Your internet is fine at the modem but slow at desks
• VoIP calls frequently drop or echo
• Wi-Fi signal varies wildly between rooms
• You’re adding more devices or staff this year
• Your cables are unlabeled, tangled, or heat up
• Your “IT closet” looks like a pile of wires from a sci-fi movie

If any of that sounds familiar, give us a call. At ITTC, we’ve been designing and installing structured cabling solutions across Los Angeles and California for over a decade. Our clients range from creative agencies in Culver City to medical offices in Glendale — and they’ll tell you the same thing: it works.

The ITTC Difference

We’re not a faceless tech company. We’re local, real people who know LA and understand the unique challenges small businesses face here.

When you work with us, you’re getting more than cables. You’re getting:

• Honest advice (no upsells, no fluff)
• Transparent pricing
• Clean, code-compliant installs
• Future-ready infrastructure
• Local support just a phone call away

And we don’t disappear after the job. If something’s not right, we’ll come fix it. Simple as that.

Let’s Untangle This Together

Bad internet shouldn’t be something you “just live with.” If you’re a business owner in LA and tired of playing the blame game between your ISP, router, or the office gremlins messing with your connection, it’s time for a real solution.

Let’s take a look at your cabling — no pressure, no jargon.

Give us a call at (844) 804-4882 or visit it-tc.com — we’re always happy to talk tech over coffee or Zoom.

Because once your cabling’s done right, you’ll forget it even exists — and that’s exactly how it should be.