Aside from merely implementing technical solutions, we have separated ourselves from the competition with the ability to design a support structure where the customer service levels and interpersonal approach of our engineers are considered as important as the technical advice they provide.
We have designed and built our business model around the single notion that “We Are Your IT Department”. In doing so, we operate as your fully transparent IT department within your organization. From IT project management, web development to phone or onsite helpdesk tasks, IT-TC is fully prepared to be Your IT Department!
Your end-users’ time is best spent working for your organization, not managing IT issues. We make it simple by offering fast and reliable support for your users, as well as Proactive Desktop Remote Management and Maintenance for your workstations.
Now your end-users don’t need to worry about racking up bills whenever they need support.
ITTC Proactive Managed Desktop Care provides comprehensive preventative maintenance services remotely. This solution is comprised of: a desktop/laptop agent within the ITTC technology platform with all of the intelligence built-in to conduct day to day preventive maintenance services, a bundled managed Anti-Virus Package, and remote access.
Empower your staff by giving them direct access to ITTC unlimited phone, remote support and Help Desk. Our Flat-Rate resolves the issue of having to wait for approval to increase IT support costs.
With Desktop & User Care, we generate detailed inventory reports and configurations related to all the preventive maintenance activities conducted through the ITTC Network Operations Center (NOC). We track serial numbers, license expirations, warranties, vendor information, detailed service responses and much more. The platform comes with a built-in scripting engine and can also be used to deploy software applications remotely and automatically.
IT-TC, transparent backup that ensures data, applications and systems are reliably protected from common user error, hardware failure, deletion, potential disaster and malicious attack. Our solution offers integrated scheduling performs daily, weekly, bi-weekly or monthly backup at a specific desired time for optimize backup operation and network resource utilization.
A Senior IT Consultant will be in contact with you within minutes of your inquiry. In most cases an onsite network evaluation can be scheduled for same day service.
We offer Networking, Remote Access, Server Support and so much more.
Here we are experts in design, Implementation and support of networks that enable your business to maximize its investment in IT.